Refund & Cancellation Policy
Last updated: 13 September 2026
1. General Policy
All purchases made on Satish Academy Online are final. Purchased items are non-refundable and non-cancellable once payment has been successfully completed.
2. Digital Products and Services
This policy applies to digital products and educational services purchased through Satish Academy Online, including paid courses, test series, books, notes and other paid learning resources offered on the platform.
3. No Refund After Purchase
Users are requested to review the product or course details, price, validity period and other available information carefully before completing a purchase. Once a successful purchase has been completed, no refund will be provided merely because the user changes their mind, no longer requires the item or does not use the purchased content.
4. Cancellation
A successfully completed purchase cannot be cancelled. Access to purchased content will remain subject to the applicable validity period and other terms displayed for that item.
5. Duplicate or Technical Payment Issues
If you believe that the same transaction was charged more than once, payment was deducted incorrectly, or a successful payment did not result in the expected access, please contact Satish Academy Online with the relevant transaction details. Such cases will be reviewed and handled according to the verified payment records and applicable requirements.
6. Failed or Pending Payments
A failed or pending payment is not treated as a completed purchase unless payment confirmation is received. If an amount is debited but the transaction is not successfully confirmed, users should contact their bank, payment provider or Satish Academy Online as appropriate for assistance.
7. Contact
For payment-related questions or technical purchase issues, please contact Satish Academy Online through the contact information provided on our Contact Us page.